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Tutorial for Specialists

User Guide for Specialists

Below is a quick run through of the main screens and navigation points.


To get started, please download the web app from the login page. If you’re logged in via your phone, you can download the app by adding it to your home screen.

To do this on an iPhone, click the ‘Share’ icon in your browser at the bottom of the screen, then scroll down to click the Add to Home screen option.


To do it on an Android phone, click the option ‘Add to home screen’ in the browser’s drop down menu at the top of the screen.

Main menu and navigation
PWA Main screen 2.png

Through the main menu, you have the option to


  1. Click for a list of your cases

  2. Access and change your user profile, including setting your availability

  3. View case statistics and access useful resources


The orange icon is a toggle for showing or hiding the help box at the top of the page. The help box will stay collapsed once you have closed it.

Your cases
Save a Child List cases screen.png

Cases that are still awaiting a response are marked as yellow. Cases which have had a response from you, another specialist involved in the case, or the coordinator are marked as green.


The envelope icon will be highlighted for cases that have received a new response since you last logged in.


The list of cases is sorted according to the date (by default) but you can change the order by clicking the arrows at the top of the columns.


The navigation from this page includes - 

  • Return to the main menu via the link in the top right hand corner

  • Go back to the previous page using the arrow in the bottom left corner of the blue bar.


Note: The blue bar might not always be visible – you might need to scroll to the bottom of the page to see it, depending on how many cases are listed.

A quick explanatory note on this column showing the number of queries in each case:

When a case is allocated to a specialist, a query is generated for that case. Occasionally, the coordinator may allocate a case to a specialist who doesn’t reply or is unavailable, in which case the Coordinator re-allocates the case to an alternative specialist, thereby generating a second query for that case.


To view a case, click on the relevant case number in the Case no. column.

Case view
Save a Child Case view screen.png

This page displays the details of the referral, such as whether it relates to a specific patient or a request for advice, the referrer’s and patient’s details if applicable – and a list of all messages sent and received for the referral.


In order to submit a case to the network, the referrer will have been prompted to select the type of specialist they need advice from and also to complete a referral form asking for specific details to help you review the case.


Your options for responding are available from the blue navigation bar at the bottom of the page.

Again - please note that this blue bar might not be visible – you may need to scroll to the bottom of the page to see it, depending on how many messages are listed in the case.

From here, you can

  • read all messages

  • respond

  • respond later – indicating to the referrer and coordinator that you will respond as soon as possible, so that the coordinator knows not to allocate the case to someone else in the meantime.

  • state that you’re ‘unavailable’ which will allow the coordinator to allocate the case to someone else.

  • state that ‘this referral falls outside your area of expertise’ so the coordinator can allocate the case to another specialist. (You can also add a message stating which specialist you recommend.)

The chat function is in development and is currently only available for specialists to communicate with each other or with the coordinator.


In the meantime, we kindly ask you to refrain from communicating with referrers or other specialists outside of the platform. This is to ensure that patient data is kept confidential, to maintain safe guarding processes and to make sure everything relating to a case is documented and retrievable within the legal framework for the platform.

Anyone logged in via their phone may need to scroll right across the screen in order to see the links that open the messages associated with a case.

Case and query status

DICOM file viewer

The SaC platform supports the sharing of DICOM files. If you don’t have access to DICOM viewer software outside of your medical institution, there are many free viewers to choose between, depending on whether you intend to use it on your phone (Android or iOS) or your desktop (Windows or Apple Mac OS), and whether you want to install it or prefer to use an online, cloud-based alternative.


PostDICOM offers a free Online DICOM Viewer which can be used on Google Chrome, Mozilla Firefox, and Apple Safari browsers:


This website offers a list of tested free viewers:



Paediatric Blast Injury Field Manual


Save a Child is affiliated to The Paediatric Blast Injury Partnership (PBIP) founded by Save the Children and Imperial College London. The PBIP brings together expert individuals, institutions, NGOs, patients, caregivers and communities committed to finding practical solutions to the challenges of paediatric blast injury. It works across the continuum of blast casualty, from point of wounding, through rehabilitation and beyond.


The Paediatric Blast Injury Field Manual is available to download from the Useful Links page in the Save a Child web app.


To read the manual and benefit from the interactive navigation, you will need to open it in Adobe Reader. You can download the free Adobe Reader app for your phone from Google Play.


If you haven’t already got Adobe Reader installed on your desktop, you can download it for free from Adobe’s website -

Remember to open the manual using Adobe Reader instead of the default reader in your phone.

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