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Specialists Q & A

Thank you for your interest in the Save A Child Global Paediatric Network. In order to help you decide if you would like to join our network, we have answered some of the most frequently asked questions from specialists below.

Is the app secure?

The Save A Child app was developed in collaboration with Professor Richard Wooton whose platform has been used for over a decade by major humanitarian networks, including Medicines San Frontiers/Doctors Without Borders, World Federation of Paediatric Imaging and The Addis Clinic. 

How does the technology work?
The majority of healthcare problems are suitable for store and forward (or asynchronous ) telemedicine which is the acquisition and storing of clinical information (, image, sound, video) that is then forwarded to the remote specialists for clinical evaluation. Through the app, field clinicians can upload a case together with relevant information that may be transmitted in a variety of media, such as text, audio, video, or photos and correspond with the first available specialist to receive treatment advice to better diagnose and/or care for the patient. By enabling the transfer of images such as x-rays and ultrasound as attachments, the app provides an effective and secure solution for low-resource settings. Save A Child also has facilities for real-time telemedicine such as teleconferencing and chat but this is dependent upon connectivity.

What credentials are required from specialists to join the paediatric network?
Specialists will need to provide proof of medical registration such as active GMC or HCPZ (CCT for UK Doctors) as well as a form of ID from the hospital or medical facility where they are based. The approved candidates are registered on the platform and will receive an online guide demonstrating how to use the app in a few, easy steps
What credentials are required for NGO's and Hospitals to be able to access the Save A Child network?
Doctors and medics wishing to have access to the Save A Child paediatric network will need to be endorsed by the person in charge of the hospital or humanitarian organisation with which they are affiliated.
How does Save a Child protect Personal Data collected through the app?             
​The Save A Child telemedicine programme was built on an existing platform that complies with the Health Insurance Portability and Accountability Act (HIPAA) in the US and the

Data protection act in the UK. ​All personal data transmitted through the app is protected and stored in accordance with the platform’s data protection and privacy policies, which provide for the use of strong physical and electronic security safeguards and stringent procedures to ensure that all personal data is processed in line with GDPR. Certain personal information (excluding any personal health information) may also be stored and processed through Save A Child's own information systems. Pursuant to public guidance from the Information Commission Office and legal advice from Save A Child's external counsel, we are in the process of implementing GDPR-compliant data protection policies and practices for any such personal information.

What is the situation regarding medical liability?
We believe the risk of liability stemming from participation in our network is extremely low. We are unaware of any successful (or even unsuccessful) claims filed against a healthcare worker providing humanitarian or volunteer services internationally. In addition, the services provided by Save A Child specialists are limited to remote consultations intended to provide support to decision-making in the field; our specialists will not engage in direct patient consultations, examinations or medical care. The in-country provider will retain ultimate authority over patient care and primary diagnosis and, together with the hospital or organisation with which they are affiliated, will be responsible for compliance with local laws and regulations regarding the patient's medical care (including remote consultations).
Is the Save A Child system available in other languages?
Yes. The user interface is currently available in English, Arabic, French and Spanish.
What is the minimum amount of time a specialist would need to be available?
This depends upon the nature of the referral and the size of our network.  We recognise our volunteers have many responsibilities but we would hope that they can respond to at least one or two cases per month. 
What if I can’t respond to a referral? 
If you are listed as Active and you receive a referral but are not able to assist, then you can decline the case or refer to another specialist. If there are specific dates when you will not be available, you can specify these in your Availability settings.
How many specialisms are represented in the network?
The network will include all major specialities such as Oncology, Dermatology, Cardiology, Orthopaedic and Neurology as well as many other subspecialties.
Can specialists share information within the Save A Child network?
Yes there is a facility for sharing information with other specialists in the network. 


How will I know if I am making a difference? 

We will provide follow-up information on the patient  status so that our specialists are aware of their outcome. 

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